Thought I was off the head to-day when checking available credit and remaining texts on bundle to hear that I have 9,200 remaining texts available. Considering I bought 400 originally that's great value
Everyone else in the house checked theirs and one of the phones has 29,000 remaining at the moment.
I prepay for 200 per month, but none of them actually get used ... they appeared on the front of the bill as rollovers for this month (i.e. a total of 400 for April).
Each text I send, I am charged 10c for (excl. VAT) — for some reason they haven't been coming from my bundle.
Ya, they're looking into it ... there's a problem with my free 'Best Friend' minutes too. Was talking to a friend at the weekend that's on a company package and he said everyone he works with had the same problem last month.