vodafone removed credit from phone

suicra05

Registered User
Messages
256
I have a prepaid vodafone phone which I have not used for over a year. I had about 14 euro credit on it. I had to call vodafone to reactivate the number as they had deactivated it. Vodafone also removed my credit balance. Is that legal?
 
Looking at the T&C's would be your best bet.

http://www.vodafone.ie/terms/prepay/index.jsp (From Vodafone Prepay T&C's)

Payment (3.6)

....If the Equipment remains inactive or no call credit is applied for a period of 8 months or such other period as Vodafone may advise, all unused Call credit will be lost....
 
So Vodafone gets to keep it, it would more advantageous if they gave it to a nominated charity