vodafone removed credit from phone

suicra05

Registered User
Messages
256
I have a prepaid vodafone phone which I have not used for over a year. I had about 14 euro credit on it. I had to call vodafone to reactivate the number as they had deactivated it. Vodafone also removed my credit balance. Is that legal?
 
Looking at the T&C's would be your best bet.

http://www.vodafone.ie/terms/prepay/index.jsp (From Vodafone Prepay T&C's)

Payment (3.6)

....If the Equipment remains inactive or no call credit is applied for a period of 8 months or such other period as Vodafone may advise, all unused Call credit will be lost....
 
So Vodafone gets to keep it:(, it would more advantageous if they gave it to a nominated charity
 
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