Virgin Media broadband new contract with spouse?

B

Billybob

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I have cable broadband but want to upgrade to full fibre. I’ve put in a cancellation request and VM have offered to upgrade the connection for free and give me the usual 9 months half price.
Bonkers.ie have a current VM offer of 40 pm, 24 month contract for new customers .VM tell me this doesn’t exist!
Has anyone switched to a new connection in their other half’s name, same property obviously and how has it worked out for them in practice ?
Any experience most appreciated
 
Have emailed Bonkers Sue Ellen. Awaiting response.
Really looking to know if anyone has switched names without controversy at the same house.
 
Billybob said:
Has anyone switched to a new connection in their other half’s name, same property obviously and how has it worked out for them in practice ?
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No, but I've cancelled and signed back up as a new customer, in order to get the "new customer" deals, using my own details (identical to before) several times without any problems.

Edit: I really should read the full thread before replying. Just saw @Sue Ellen's post above now. ;)
 
Yes, i did this around 12 months ago and had no problems - cancelled the contract in my name and used wife's email etc to re-sign up to half price and better internet speed (not fibre however). 24 month contract, same address. Was pretty seamless - they sent a new horizon box which was plug+play.
 
lucky23 said:
Yes, i did this around 12 months ago and had no problems - cancelled the contract in my name and used wife's email etc to re-sign up to half price and better internet speed
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As I've said before, you don't have to use someone else's details to sign up again. You can use your own again. I've done it for several years in a row now.
 
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