imalwayshappy
Registered User
- Messages
- 211
I am actually considering cancelling my subscription because the Horizon box is so so bad.
I'm a Virgin customer
How do I get this 360 box and what is so wonderful about it?
Do I lose everything on my Horizon box if I switch?
Brendan
Be very careful there because they are big into breach of contract with heavy fines. Suppose if you can prove the service is woeful you may be able to get around it that way.
I'm afraid I can't help with your question, but I'd like to join in venting about how horrendous the Horizon Box is.
It's amazing that they can get away with selling such a product.
They do have the best Broadband though, which is why I'm still with them, and unlikely to move.
Does it do anything that the Horizon box does not do.
There are a few glitches with the Horizon box, but it works well for what I do with it which is watching TV and recording programmes.
Brendan
Does it do anything that the Horizon box does not do.
There are a few glitches with the Horizon box, but it works well for what I do with it which is watching TV and recording programmes.
Brendan
Maybe you've a newer version of the Horizon box than ours, but ours won't turn on sometimes. (I don't recall ever turning it off). The solution is a random, and always different, combination of unplugging it, playing with the buttons on the front, and / or leaving it for a few hours and just watching Netflix instead.
When it's on, it takes a few (sometimes two, sometimes twenty) seconds to register a button being pressed on the remote. Most commonly, it will wait until you've pressed the button twice, to register both presses at once, so that you have to start again. It will take two to twenty seconds to register each press to get you back to the start, so there's every chance it'll take a few goes to get back to where you were.
And heaven forbid you should forget you were watching something on a delay, and go to bed with the box still recording thirty minutes ahead. You'll have to give it a good long rest before asking it to do anything the next day.
It's an hilariously bad product, and it's telling that they supply an entirely different box to every customer in the UK.
But the only TV I watch these days is the odd game of Rugby (which is maybe why I haven't gotten used to working around the above problems), so I can live with it because their broadband is so good.
Thanks theresa
I don't mind losing planned recordings.
Are you sure that if I tick Yes, it will still get rid of the phantom recordings?
Brendan
I've factory reset and still have a couple of old phantoms.
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