My company pays for VHI.
As far as I was aware until last week, I was on the company VHI plan.
I was actually on a different plan, a plan that cost a lot more (not fully subsidised) and offered a lot less in terms of benefits.
I have paid around 6,000 EUR, over the years, more in cover than my colleagues for less cover!
I queried this with VHI. VHI said that I have being on a different plan since 2012. I asked VHI and my company as to why I was on a different plan. Neither my company nor VHI could explain why. They said that I must have chosen a different plan. But I did not. I did not opt for anything other than the company plan.
VHI cannot produce any evidence that I opted-into a different plan because "their records do not go back that far".
Granted, I probably should have paid more attention to the annual notices.
Should VHI have documentation as to why I am on a particular plan?
Thanks.
As far as I was aware until last week, I was on the company VHI plan.
I was actually on a different plan, a plan that cost a lot more (not fully subsidised) and offered a lot less in terms of benefits.
I have paid around 6,000 EUR, over the years, more in cover than my colleagues for less cover!
I queried this with VHI. VHI said that I have being on a different plan since 2012. I asked VHI and my company as to why I was on a different plan. Neither my company nor VHI could explain why. They said that I must have chosen a different plan. But I did not. I did not opt for anything other than the company plan.
VHI cannot produce any evidence that I opted-into a different plan because "their records do not go back that far".
Granted, I probably should have paid more attention to the annual notices.
Should VHI have documentation as to why I am on a particular plan?
Thanks.