It already had my details on it, I just had to check and sign it. VHI covered all my maternity costs and sent me a detailed breakdown of costs.
but have just been told that my baby was not covered as I never informed VHI he had been born. I presumed the details were on the form I signed in the hospital.
I know I should have checked, but straight after giving birth its not on your priority list! I'm really annoyed that VHI never told me I had to contact them. I specifically got this plan to cover GP visits and other extras. They now tell me I should have informed them within 13 weeks of my baby's birth. It doesn't say this anywhere on any paperwork I have from them and I can't find it on the website.
Is there any point in me pursuing this matter or is it just a misunderstanding on my part?