Vanguard Standard Life vs Vanguard All World Degiro

Sarah Ryan said:

I agree and disagree. I am in Customer Services over 25 years.

Younger people are lacking basic skills, afraid to pick up the phone and deal with an issue head on, always want to pass the buck. Not inquisitive enough to get to the real cause of a problem and figure it out for a customer.

Like ok, some customer services roles do not set your world on fire like getting content for Instagram - but would you not just want to do your best?

This is something I have encountered a lot in my own job and my experience contacting various companies after the death of a family member.

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Sarah Ryan said:

I couldn't agree with you more.

Sadly Customer Service should be a better paying job, you are the gate keeper, you run the show - not the board of management.
Without a CSD function there is NO company.

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money_man said:

I imagine this may be part of the problem though. In an era of full employment you wont find people hanging around in poor working conditions

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