Brendan Burgess
Founder
- Messages
- 54,416
I have spoken at length with the tracker team in AIB today
For 5,600 customers who came off the fixed rate after 5 January 2009
1) Everyone with a live mortgage should have received the write down by now.
2) The interest refund cheques will start going out on 17th August and should be finished by the end of August
3) Everyone with a closed account should get a cheque by the end of August
4) They have set up a special team withing their Complaints Department to handle complaints from people who think that they should be paid compensation.
5) If you are not happy with the compensation offered or the refusal of any compensation, you can go to the Ombudsman or the courts.
For 300 customers who came off the fixed rate before 5 January 2009
These will be offered full tracker redress under the Central Bank scheme which will include a rate between 1.45% and 1.74%
If you are one of these 300 go to :
For 5,600 customers who came off the fixed rate after 5 January 2009
1) Everyone with a live mortgage should have received the write down by now.
2) The interest refund cheques will start going out on 17th August and should be finished by the end of August
3) Everyone with a closed account should get a cheque by the end of August
4) They have set up a special team withing their Complaints Department to handle complaints from people who think that they should be paid compensation.
5) If you are not happy with the compensation offered or the refusal of any compensation, you can go to the Ombudsman or the courts.
For 300 customers who came off the fixed rate before 5 January 2009
These will be offered full tracker redress under the Central Bank scheme which will include a rate between 1.45% and 1.74%
If you are one of these 300 go to :
AIB - Good news if your AIB Fixed rate ended between 10 October 2008 and 12 January 2009
Update : End date changed to 12 January - Brendan 1) You will be getting an interest refund based on a tracker margin of between 1.45% and 1.74% depending on LTV. 2) You will be getting 15% of the interest refund as automatic compensation for the stress and you can go to the Appeals Panel...
askaboutmoney.com
Last edited: