Hi i had a similiar problem last year with football results, like me been a girl i have no interest in them i ended up speaking to phone providers superviser, who tryed to tell me it had nothing to do with them yet they advertised this service on their web-site. So i threathened them to end this service and credit all money they charged me back to my account within 10 working days or i would go to the papers and change to a different operator. It worked in a few day i was getting phone calls from the superviser and they credited the money and gave me free package for the next month