I noticed two transactions in my online statement that I didn't recognise as mine. One reads "VODAFONES ONLINE, STOR" and the other reads "DRI*CCNOW.C".
I had assumed my bank (Ulster) would have information on the location/time of theses sales, but they tell me that all they can do is cancel the card - they do not perform investigations of any kind.
These transactions happened in January, so I'd rather confirm that I definitely did not make these purchases before I cancel the card - especially as purchases often appear with text that it not obviously associated with a purchase.
Is there any way to investigate the purchases to get more information?
Thanks,
Pearl
I had assumed my bank (Ulster) would have information on the location/time of theses sales, but they tell me that all they can do is cancel the card - they do not perform investigations of any kind.
These transactions happened in January, so I'd rather confirm that I definitely did not make these purchases before I cancel the card - especially as purchases often appear with text that it not obviously associated with a purchase.
Is there any way to investigate the purchases to get more information?
Thanks,
Pearl