Hi,
I was due to start a Masters Degree last September. But I got a great job offer, and took that up instead. Unfortunately I couldn't get any of my Semester 1 fees refunded, but I advised the university I was withdrawing and sent the form in.
I didn't hear anything until May, when they sent me a letter asking for €1,400 for Semester 2 fees. I emailed them, saying I withdrew, and didn't owe anything. yet again didn't hear anything back.
Then a few weeks ago I receive a letter from a debt collector looking for the €1,400. Again, I got in contact with university, who finally decided to reply, and said that I was still a registered student, and to contact the university registry if I had any more queries.
After more exchanges with the university, they basically told me they had no record of my withdrawal, and the burden of proof is on me. I told them that it was all due to their incompetence (I know several people who received similar letters after transferring or withdrawing, so this is not a one-off), and that I was not going to waste any more of my time or energy dealing with them - they needed to sort it out between their various offices and the debt collector.
Again, I hear nothing until today, when the debt collector phoned me. I didn't answer, because I wanted to have a record of any correspondence. So I emailed them warning not to contact me again, as there was no debt and my personal details had been illegally forwarded to them.
I'm completely losing my patience at this stage, I feel like I am being harassed and none of this is my fault. I contacted the university again today, who wanted me to get a signed letter from my employer confirming I was offered a job. I told them it was a ridiculous request, and I wasn't going to jump through any more hoops for them.
Is there anything more I can / should do?
I was due to start a Masters Degree last September. But I got a great job offer, and took that up instead. Unfortunately I couldn't get any of my Semester 1 fees refunded, but I advised the university I was withdrawing and sent the form in.
I didn't hear anything until May, when they sent me a letter asking for €1,400 for Semester 2 fees. I emailed them, saying I withdrew, and didn't owe anything. yet again didn't hear anything back.
Then a few weeks ago I receive a letter from a debt collector looking for the €1,400. Again, I got in contact with university, who finally decided to reply, and said that I was still a registered student, and to contact the university registry if I had any more queries.
After more exchanges with the university, they basically told me they had no record of my withdrawal, and the burden of proof is on me. I told them that it was all due to their incompetence (I know several people who received similar letters after transferring or withdrawing, so this is not a one-off), and that I was not going to waste any more of my time or energy dealing with them - they needed to sort it out between their various offices and the debt collector.
Again, I hear nothing until today, when the debt collector phoned me. I didn't answer, because I wanted to have a record of any correspondence. So I emailed them warning not to contact me again, as there was no debt and my personal details had been illegally forwarded to them.
I'm completely losing my patience at this stage, I feel like I am being harassed and none of this is my fault. I contacted the university again today, who wanted me to get a signed letter from my employer confirming I was offered a job. I told them it was a ridiculous request, and I wasn't going to jump through any more hoops for them.
Is there anything more I can / should do?