Cork him, were you with first active too? The term "tracker removal form" has been used by Ulster Bank for a document myself, and other previously FA tracker mortgage customers, signed on fixing. Even though you are well outside the 6 year window for the Financial Ombudsman, given the new ombudsmans interest in trackers in particular, it might be worth bringing your case to his attention also.
I thought I saw at one stage some where on here that some did get it back by continuing to write to them without going to the FSO, maybe I imagined that though
no. you didnt. It was probably me. I got it back for a friend of mine who's situation was identical to mine. But I was made go through the FSO to get mine back.
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