I called UB complaints team and was told still no update but expect it to go on till at least April 2019. I've logged a complaint with Ombudsman but no idea when this will end. Would be more patient if I was even told that I were impacted or not. very frustrating
Did you change address since ? I got this call because I had and they had sent out a registered letter to my old address and it was returned.i finally got a phone call last week but just to confirm my address would not tell me whether impacted or when would hear anything.
It was the contact they assigned me after my letter to the Oireachtas. I've not heard anything since receiving the impact letter in early August, but they had the wrong address for me too, so I'm waiting for him to confirm today if there is any further movement on mine, as I've heard a few people have been returned to their correct rate but I'm still waiting.I have been waiting 3 years for a decision, i finally got a phone call last week but just to confirm my address would not tell me whether impacted or when would hear anything. VBiz74 who told you could take another 6 months? Was that the helpline?
Hi, have any ex (or current) UB staff that were originally on tracker rate but moved to fixed staff rate been deemed impacted? I am still waiting despite numerous calls and letters, impossible to get an update on when we should expect an update apart from holding letters every 6 months or so..
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