Ulster Bank rates for existing customers

P

phantom60

Registered User
Messages
48
Hi,

My 3-yr fixed rate with Ulster Bank is up after this after this month's payment. I can't find any details on their website on what rates they offer existing customers when their current deal expires. The only info they seem to have on their website is for new customers.
Does anyone know where I could get this information ?
Cheers.
 
I switched to a 3-year fixed rate (4.3%) with Ulster Bank a few months ago. It took about 2 months and at least 5 phonecalls to get them to send me out the documentation. I believe if I hadn't been so persistent, I would still be waiting.
Their excuse - alot of people wanting to switch to fixed rate, so backlog.
 
Yeah that sounds about right Maggs, you just have to keep hassling them to get anywhere.
Gonna give them a buzz tomorrow and see how it goes.
 
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