I have had UB anytime banking for a few years and it has worked fine.
However since RBS have taken over and attempted to switch to a new "Platform" the whole syatem is a right mess. Some of my accounts have gone missing! I have been unable to access the accounts at times. Chequebooks ordered have not arrived. Etc. It is a flawed system.
Has anyone else experienced similar difficulties?
The telephone assistance has been hopeless and given me a very poor response. RBS has been a backward step from my experience so far.
John
However since RBS have taken over and attempted to switch to a new "Platform" the whole syatem is a right mess. Some of my accounts have gone missing! I have been unable to access the accounts at times. Chequebooks ordered have not arrived. Etc. It is a flawed system.
Has anyone else experienced similar difficulties?
The telephone assistance has been hopeless and given me a very poor response. RBS has been a backward step from my experience so far.
John