Ulster Bank Anytime - Adding a Payee

K

kimmage

Registered User
Messages
137
Hello,

Does anyone know if you can manually add a payee to your Ulster Bank Anytime Banking?

I know some banks allow this and others prefer for you to call them to set them up. But, now as UB are using the card reader, I thought this would allow you to set them up yourself.

EG, I want to make a transfer to 90-00-00 22222 222. Do I need to ask the call centre to set this up, or can I do that myself.

Many thanks,
 
no, you must phone them, the internet banking call number puts you through to someone and they will set up a new payee for you.
 
susie1 said:
no, you must phone them, the internet banking call number puts you through to someone and they will set up a new payee for you.
Click to expand...

Cheers. Just thought I would be able with the new card reader!

Thanks again.
 
kimmage said:
now as UB are using the card reader, I thought this would allow you to set them up yourself.
Click to expand...

Yes, with the stronger authentication that they went to the trouble and expense of introducing it's a pity they don't allow it.
 
I have set up a few new accounts payees on the internet using my card reader. It is very easy once you get the first one done. Take your time and follow each instrucion exactly to the t and you will have no problems and no need to go on the phone (waiting)
 

Hi,

It wont allow me to do this. When I try it askes me to call the helpline I can set-up bill payee eg O2 / ESB etc, but not private 3rd party accounts.
 
kimmage said:
Hi,

It wont allow me to do this. When I try it askes me to call the helpline I can set-up bill payee eg O2 / ESB etc, but not private 3rd party accounts.
Click to expand...

I think there's a setting on the account you need to enable to enable card reader support, when that is done you should be able to do it with the card reader - that was my understanding anyway. I have a card reader but haven't done anything with it yet.
 
I always set them up through the phone - speaking to someone. Then you have to use your card reader to make your 1st payment to them.
 
i do it over the phone with ub too and i find it very easy. the account information is added very quickly. i remember the good old days though when you could add a payee yourself online...
 
Hi

Just an update! If you have the card reader you can now set-up a third party payee on-line yourself!

I think this is a great idea……. Well done UB!
 
MaryBM said:
Told you!!!!
Click to expand...

That wasn't the case when this thread started. They only recently let people do it on-line again, this time with the card reader providing stronger authentication. There was an announcement about it in the last couple of weeks, after the login screen.
 
UB's anytime banking has a maximum amount (€13k I think) which they allow for single payments to other institutions.

Can payments of larger amounts be arranged?

If so does it cost anything?
 
As far as I am aware, larger amounts can only be arranged with the bank directly. Phone banking is also limited to 13K
 

Thanks! Just noticed this as a flash pop-up the other day!
 
Just checked and it allows me to add external accounts but requires card/card reader validation to do so. Perhaps you need to have your account enabled for use with the card/card reader and you have not done this yet?
 
ClubMan said:
Just checked and it allows me to add external accounts but requires card/card reader validation to do so. Perhaps you need to have your account enabled for use with the card/card reader and you have not done this yet?
Click to expand...

Hi ClubMan,

Sorry, that’s my fault for confusing things.

I am able to add/remove third party bank account details now. When I originally posted I was restricted to “Bill Payees” only.

This post was to the respondent MaryBM where she stated she was able to setup payees, I was wondering if these were confused with the standard third party payees (where you can input NSC & a/c) as apposed to Bord Gais.

I am sorry, I feel that I have further confused things now…..

Sorry..
 
I am looking at ordering this Card-reader...What is the cost of it?Cant see anything about it..I want it mainly to add 3rd-party payees which this thread seems to indicate will allow me do without contacting their customer services..
 
You must log in or register to reply here.
Menu
Log in
Register