Uk hotel voucher

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ArthurMcB

Registered User

Messages

541

• Yesterday at 8:17 AM

• #1

2 weeks ago I purchased a voucher for a hotel in the UK.

I no longer want the voucher.

Do I have any rights at all in asking for a refund or am I stuck with voucher?

Thanks.

 

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Leo

Moderator

Messages

16,347

• Yesterday at 10:22 AM

• #2

Did you buy through an Irish or UK company? EU cooling off legislation only protects when buying within the EU. Under UK law I don't believe you have any right to return a voucher unless it was mis-sold.

May not apply in your case but you should be more wary buying vouchers from deal or aggregation sites as you have fewer rights.

 

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ArthurMcB

Registered User

Messages

541

• Yesterday at 10:29 AM

• #3

I bought it directly from a hotel in northern ireland, through their website.

 

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Cervelo

Registered User

Messages

1,308

• Yesterday at 10:35 AM

• #4

If you can't use it or gift it, you could try selling it on Adverts but expect to take a haircut on the value

 

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Leo

Moderator

Messages

16,347

• Yesterday at 11:30 AM

• #5

Some NI Hotels will offer a 14 day cooling off period if purchased online. Once outside that period, you have no right to cancel.

 

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ArthurMcB

Registered User

Messages

541

• Yesterday at 11:36 AM

• #6

Thanks Leo and Cervelo. Ah its all good i will just hang onto it and use at some stage.