Hi Swally,
Yep, I'm afraid that some developers in recent times have opted for TV providers based on either a cheaper install or a kickback from the subscriber numbers. From ntl's point of view they simply won't have cabled the location as they were not the chosen provider so no blame can be laid at their door. In my experience (and I used to be involved in the cable industry) if sufficient residents kick up, the management company will eventually consider another operator. The problem is that a retrospective cable fit out is usually too expensive or not operationally feasible. Furthermore, the cable type used by other operators may be designed for data foremost (Cat6) as opposed to Co-Ax and the likes of ntl may have problems with cable signal leakage etc......Are you in a position to mention the current provider and maybe I and others may be able to offer more advice ?
r2d2