Probably not - at such short notice the full price is usually forfeited. Perhaps you can change one of the tickets for somebody else to go instead of your BF?Does anyone know if we contact the holiday provider (panorama holidays) would they offer any sort of refund or move of date etc?
4. PAYMENT & CANCELLATION
The Package must be paid for in full at least 56 days before the scheduled date of departure. A Booking made within 56 days of the date of departure must be paid for in full at the time of Booking. If it is not paid for by that date the Organiser shall have the option to cancel the Package on giving the Consumer 7 days notice in writing of its intention to cancel the Package without prejudice to any other rights vested by law in the Organiser as a consequence of the non payment by the Consumer. If the Consumer cancels the Package, any such cancellation must be notified in writing to the Organiser and cancellation date will be calculated from the receipt of written cancellation. If the Organiser exercises its option of if the Consumer cancels the Package the following cancellation charges are payable by the Consumer:
More than 56 days before departure date - Any deposit paid shall be forfeited
Within 55 to 29 days of departure date - 50% of the overall Contract price or loss of deposit, whichever is the greater
Within 28 to 22 days of departure date - 70% of the overall Contract price
Within 21 to 8 days of departure date - 90% of the overall Contract price
Within 7 days of departure date - 100% of the overall Contract price
5. TRANSFER OF BOOKING
The Consumer may transfer the Booking to a person who satisfies all the conditions required to be satisfied by a person who takes the Package, provided that the Consumer gives reasonable notice to the Organiser of the Consumer's intention to transfer the Booking before the departure date. If the Organiser so requires, the Transferee will complete and submit a Booking and comply with all necessary conditions as specified. The Transferor and Transferee shall be jointly and severally liable to the Organiser for payment of the price of the Package (or if part of the price has been paid, for payment of the balance owing) and for any additional fair and reasonable costs incurred by the Organiser as a result of the transfer, such reasonable costs to include a substitution fee per Transferee of €35.
6. ALTERATION BY THE CONSUMER
If, after acceptance by the Organiser, the Consumer wishes to alter a Package, the Organiser will use its best endeavors to facilitate that alteration. A request for alteration must be made in writing and must be accompanied by a payment of €20 per person on the Booking. If the alteration is impracticable the original Package arrangement shall continue to apply. If changes are made however, which would warrant a price adjustment, the Consumer in receipt of the altered Package shall pay the relevant price adjustment, which said amount must be discharged on the date shown in the Organiser's written confirmation of such change. If the changes made warrant a price reduction the difference between the original price and the altered price shall be refunded to the Consumer. If default is made by the Consumer in complying with the foregoing requirements, the Organiser shall have the option to cancel the Package on giving 7 days notice in writing to the Consumer. If the Organiser exercises that option or if the Consumer cancels the Package the cancellation provisions as specified in Clause 4 of the within Booking conditions shall apply.
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