garythegreat
Registered User
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- 69
Anyone able to help me out with this?
I put in a claim on my travel insurance as my wallet was robbed while in Oz. There was about 300euros worth of dollars in it. My cc was also taken and used before I could cancel it.
Anyway went the cops after cancelling my cards, told them every little detail and got a crime report number as the OZ cops wont give out a crime report (it has to be obtained under the FOI act at a cost of a few hundred dollars).
When I came back to Ireland I put in a claim on my travel insurance for the stolen money, with all receipts etc and the crime report number. They said they need the actual crime report, I said I cant get it as it cost a couple of hundred quid and would be uneconomical to pay that considering my claim is for 300euro. They then said without it they are not paying and told me it states in the policy that I’m responsible to pay all expenses required to get all the relevant information they need to asses the claim. Surely this is unreasonable?
I even have correspondence from the Oz cop through email that he has caught the person who stole my wallet, I’ve given another statement and the cop has told me the dates the person who stole my wallet is appearing in court. I have passed all the emails from the Oz cop onto the insurance (theres more info in this than the original crime report) but they don’t care, they just want the crime report (why I don’t know – its only going to contain info I told the cops on day1).
Can anyone help me with this? It’s the principal more than the money, they know they have me but it just seems so totally unreasonable? Any ideas on how to get around this or do I have to just accept it?
I put in a claim on my travel insurance as my wallet was robbed while in Oz. There was about 300euros worth of dollars in it. My cc was also taken and used before I could cancel it.
Anyway went the cops after cancelling my cards, told them every little detail and got a crime report number as the OZ cops wont give out a crime report (it has to be obtained under the FOI act at a cost of a few hundred dollars).
When I came back to Ireland I put in a claim on my travel insurance for the stolen money, with all receipts etc and the crime report number. They said they need the actual crime report, I said I cant get it as it cost a couple of hundred quid and would be uneconomical to pay that considering my claim is for 300euro. They then said without it they are not paying and told me it states in the policy that I’m responsible to pay all expenses required to get all the relevant information they need to asses the claim. Surely this is unreasonable?
I even have correspondence from the Oz cop through email that he has caught the person who stole my wallet, I’ve given another statement and the cop has told me the dates the person who stole my wallet is appearing in court. I have passed all the emails from the Oz cop onto the insurance (theres more info in this than the original crime report) but they don’t care, they just want the crime report (why I don’t know – its only going to contain info I told the cops on day1).
Can anyone help me with this? It’s the principal more than the money, they know they have me but it just seems so totally unreasonable? Any ideas on how to get around this or do I have to just accept it?