Switching to a bond
When monies are moved from a pension fund to a bond as you describe, technically it is the trustees of the fund who are buying the bond. What this means is that its their advisors who will get the commission, if any is paid. Your broker is probably being slow because you don't look like you are going to make him any further money.
I suggest you either go to a fee based advisor for this or go direct to the insurance company. And dump your broker: after all the money you made for him over the years, this simple transaction is the least you could expect, and he's thick not to use it to nurture the relationship.
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