re toughened windows:
have a problem with unit consisting of toughened and laminated glass. the laminated leaf has developed serious cracks without any obvious cause. firm not accepting any responsibility, refusing to do anything about it. window is only in about 3 months. as this is a roof panel, it's very worrying. i am also worrying that other panels from same firm could also develop similar mysterious cracks.
also small window, i.e. framed double glazed ordinary glass, has equally mysteriously cracked after a few months and rationel seem unwilling to replace it.
house is not lived in yet and with all this craic, it's looking farther off.
how can i get these firms to do the honourable thing?