Hi,
I am an Insurance Loss Assessor and I am appointed by the policy holder to handle their property damage claim.
To Quote:
It is being repudiated on the basis that it is a wooden frame construction, and that it was not disclosed as that on the proposal form, and that wooden frame construction is not "standard" construction
If the external walls and roof are of standard construction i.e. built of brick or concrete and roofed with slate or tile your claim cannot be turned down.(assuming that the cause of loss is covered under your policy)
You have a number of options;
1) You can appoint a loss adjuster to represent you(a fee is charged generally 10% of the calim settlement plus VAT of 21%)
2) Refer the matter to the Insurers Mediation service (see your policy) for more information
3 Refer the matter to the Insurance Ombudsman
4 Discuss this with the company or beoker that you took the policy out with(did they misrepresent you?)
If I can help let me know.
Regards,
Ed