It is not only SW who behaves like that. I had some questions for the medical card people. No answer either. The usual " Send us in your application and we make a decision". Those agencies treat grown ups like kids.
It is not only SW who behaves like that. I had some questions for the medical card people. No answer either. The usual " Send us in your application and we make a decision". Those agencies treat grown ups like kids.The attitude is ridiculous given how imprecise the guidelines are often written.
I had a technical query regarding PRSI rules years ago that DSP would not answer.
The only way to get an answer was to get a TD to ask a parliamentary question.
The only way to get an answer was to get a TD to ask a parliamentary question.
It is not only SW who behaves like that. I had some questions for the medical card people. No answer either. The usual " Send us in your application and we make a decision". Those agencies treat grown ups like kids.
Is there an Ombudsman who deals with technical questions about Prsi rules ?It isn't the only way - it's the lazy way. The correct way is to avail of the services of the Ombudsman's Office.
Is there an Ombudsman who deals with technical questions about Prsi rules ?
My experience (n=1, a different topic) was that the Ombudsman was instinctively on the side of the government department, slow, and interested in procedural rather than substantive issues.It isn't the only way - it's the lazy way. The correct way is to avail of the services of the Ombudsman's Office
Parliamentary questions are taken very seriously by government departments.
Who should defer?
O’Dwyer agrees that he expects take-up will be low, at least initially. He says there are just two situations where it can make sense to defer. The first is where someone may need additional PRSI credits to either increase the level of State pension they qualify for, to or qualify for one at all.
For “practically everyone else”, it makes sense to draw their pension down at 66.
“Other than those two circumstances, we’re not seeing any financial logic in deferring the State pension,” he says, although he acknowledges that offering people more choice, when it comes to their State pension, is a good thing.
Bullshit!No. They prefer to deal with some questions in writing, so there's a paper trail and Johnny Flathead can't call Liveline (or run to his local TD) to complain that the HSE chap on the phone promised him a medical card but his application was subsequently turned down!
Bullshit!
Letters are either not answered or or you get a reply that they are currently not able to answer your questions.
Same with emails.
That is very nice of the DSP. I was never that lucky.I assume that your initial, one word sentence refers to your comment. In which case I completely agree.
(For the record, in the past three months my spouse has received six letters and three email replies from DSP relating to a number of PRSI-Pension related queries that she sent them. I'll repeat that for the hard of hearing: in the past 3 months my spouse has received SIX letters and THREE email replies from the Department of Social Protection.)
Long article in the Irish Times today very sceptical of the merits of delaying state pension uptake.
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