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Fat boy it is a shame that there is not the question "do you still require this card if the limit we provide is less than the balance transfer amount?".
You don't say what the actual balance is that you wish to transfer but are the willing to take the balance of the credit limit or less? ie you have a balance of 5k they are giving you a credit limit of 3k - can you transfer 3k or near to that amount to be able to benefit from the 0% transfer.
The letter stated I should make alternative arrangements for the transfer (whatever that means), I assumed it to mean they would not allow any on the 0% transfer. I wanted to move 4k, I have a card with a limit of 6.5k now. I use it mostly for business but, I'm sure, like a lot of people of late, things have got tighter and personal spending went a bit higher than expected.
In terms of what you're earning and what credit limit, my salary is mid range (above 60) a year, I have no other personal debt other than the mortgage (low) and I was given a 2k limit and was informed by the agent in the call centre this would not change.
I was amazed there was no option to decline the card if the transfer was above the limit. In fact I expected to be declined on that basis, or, offered the card but informed that no transfer would be available.
To be honest, from start to end I found Tesco Bank shambolic and its call centre staff unprofessional and ill mannered. There are a few reasons for my views, not least the barrage of offer letters, contracts and requests for personal statements etc after I'd signed and sent back the forms. Also that when you apply online there is no confirmation email sent, you hear NOTHING until you get a letter some 2+ weeks after applying. And then the issue of the transfer. They did not for instance ask about the credit limit on my current card.
In my view, the transfer offer is rather underhanded and they simply want people to take up the credit card at 19% apr and not avail of the transfer (hoping you'll keep the card once they do this). Perhaps its not sharp practice but in my opinion, its not very professional.
FBP.