Hi, took out an AIB credit card in Jan to avail of their 12 month 3% balance transfer rate. Filled out the balance transfer form to pay off my tesco cc balance. The amount was charged on my AIB cc in Feb. The payment didn't show up on my tesco cc in feb (billed early in the month) so I presumed it would be on next bill (no online service for tesco). So got the bill this month and no balance transfer paid. I have been ringing tesco since last friday about this and can get no joy from them at all. Keep saying they are "looking" into it. In the meantime I didn't pay the minimum so tesco slapped me with charges etc. Have paid up since but they say it may go on my ECB record that I missed a payment - I have never missed a payment on anything in my life!
I have also rang AIB and they said they sent a cheque for the amount at end Jan. Tbh was a bit surprised at the cheque part is that not a very archaeic way of doing this?
So in my position would you be chasing tesco or aib about this. I am so annoyed that I may have a blemish on my record about this through no fault of my own.
Also I am being charged for a balance on 2 cards now rather than one. And neither bank seem to care.
I have also rang AIB and they said they sent a cheque for the amount at end Jan. Tbh was a bit surprised at the cheque part is that not a very archaeic way of doing this?
So in my position would you be chasing tesco or aib about this. I am so annoyed that I may have a blemish on my record about this through no fault of my own.
Also I am being charged for a balance on 2 cards now rather than one. And neither bank seem to care.