My daughter is renting a house with her 1yr old baby. She moved in July of this year, the house was let through an agency and seemed fine at the time but shortly after we all got a smell of dampness, then she started noticing mould growing on some bedroon furniture.
The childs toys and her clothing were damp too. The hallway began to leak in the heavy rain we had and now the ceiling is wet and the plaster is falling off. She reported it and someone came out , that was 4 weeks ago and still nothing has been done, she is fed up ringing the agency and getting nowhere. Her worries are growing for their health and safety and she is distressed now and wants to move out. She was told she wont get her deposit back, has she any rights regarding this?
The childs toys and her clothing were damp too. The hallway began to leak in the heavy rain we had and now the ceiling is wet and the plaster is falling off. She reported it and someone came out , that was 4 weeks ago and still nothing has been done, she is fed up ringing the agency and getting nowhere. Her worries are growing for their health and safety and she is distressed now and wants to move out. She was told she wont get her deposit back, has she any rights regarding this?