Hi
Did the tenants decide to move out themselves or did you issue notice of termination. Secondly are these tenants registered with the PRTB? If the tenants are registered with PRTB and you issued notice of termination, you need to be sure your notice is in accordance with criteria laid down by the Act. Otherwise they could argue that the termination notice is invalid.
If the tenants are registered in the PRTB, then you could complain their behaviour to this board. You would need to do it before they leave the premises otherwise they cannot act.
Also it is always advisable to inspect a property before tenants leave. In your case, you appear to be intimidated by these people and it may not be a good idea for you to approach them yourself. You could have an agent go in to the property to take photographs on your behalf and let the tenants know in writing that your agent will be calling.
Alternatively, as they are leaving, you could simply get a locksmith to change the locks and save yourself a lot of stress. I have been in this situation with tenants who chose to leave themselves but left the property in a mess. I had not inspected it prior to their departure because I was nervous of going in and did not know what to do. If you relet the house, make sure you register with PRTB and ensure you photograph the property before letting, issue a contract and give the new tenants a list of furniture and fixtures.
Good luck
Mangos