S
I had a similar problem in a house I used to live in.
the neighbour was a crank and I dismissed the initial complaints.
But following repeated complaints I asked the other (normal) neighbours and they confirmed that there was a problem.
I met the complaining neighbour for a coffee and reassured her that I would deal with it and kept her informed.
I wrote to the tenants, advising them of the complaints and that it broke the terms of their lease and that further complaints could trigger the umm...7 day notice of eviction(check prtb website) required for instances of anti-social behaviour.
The tenants didn't comply with my written or verbal warnings and I had to evict them. This happen with 2 different sets of tenants.
The evictions went smoothly though and I replaced them no problem.
They are complaining about doors closing etc.
I am in a similar situation. The only thing being that I believe my tenant when she denies the claims. Three complaints have been made — damage to communal property, noise and defacing the front of the apartment. I know for a fact that the front of the apartment has never been defaced because I drive by often. I therefor think the complainants have the wrong apartment. Management company won't even listen to that opinion and keep sending me fines — which I am not paying due to any lack of proof.
Any ideas how to resolve this? My tenant is threatening the management company with legal action for defamation. Again, they don't seem to care.
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