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I had a tenant ask the same...I had just left the house...and had slept on the perfectly fine mattress myself....I refused to get a new bed or mattress.
Hygiene is a concern in rented accommadation...one I deal with by providing a good mattress protector...tenants are free to wash this or augment it as they see fit.
If they prefer a new mattress...I'll store the old one for them, no prob.
She didn't ask again.
Some tenants are just downright nit-picky...and you are definitely better to nip that in the bud.
While the tenant was complaining about her mattress I was 8 months pregnant sleeping on a mattress on a floor...no bed. Not her fault but you get my drift.
Over a week to get a window replaced how disgraceful.Personally i'm glad i dont have to rent anymore,we were once waiting over a week to have a front window replaced,the only way to force his hand was to threaten to hold back the rent.
My first thought as well! Windows have to be made and that takes a couple of days and that's after the guy comes out to measure up. It then needs fitting. Going from informing the landlord to a replaced window in 7 days is good going for the landlord. I recently got a single windo replaced in my own house and it took 6 days from first call to the window fitter. Back in the boom days I imagine it easily took longer.Over a week to get a window replaced how disgraceful.
My first thought as well! Windows have to be made and that takes a couple of days and that's after the guy comes out to measure up. It then needs fitting. Going from informing the landlord to a replaced window in 7 days is good going for the landlord. I recently got a single windo replaced in my own house and it took 6 days from first call to the window fitter. Back in the boom days I imagine it easily took longer.
I'm sorry but if the window got blown in the first thing I would do is board up the window before calling the landlord. You let rain come into the house to destroy stuff do you think that is normal behaviour?So a week of having no front window is good going you think?
It was the best part of a week before he'd even come to check it out,then he said he'd get somebody to board it up which he didnt.Eventually some bloke came round,measured and fit a new piece of glass in a day.
For well over a week we had wind and rain blowing into the house while the landlord was charging us rent for it.
In my local council's guidance notes, this kind of repair is considered an "emergency repair". this is classed as a H&S issue and should have been repaired the same day. most glazing companies that are any good will be on site within a few hours to either do the repair or board up the window. unacceptable i am afraid from where i am standing. even when i am in a different country i can organise a repair like this within hours. the property business is about key contacts, plumber, electrician, carpenter, locksmith, glazier, carpet supplier, carpet cleaner. once you have a good working relationship with a person in each of these trades and you pay them promptly then happy days, its a piece of cake.
by the way it is not the tenants responsibility to be boarding up windows ! it is not their property and actually i wouldn't want a tenant drilling into the walls or window frame. i wouldn't expect them to have the tools or the materials to do the job, well it just doesn't work like this. full stop !
You said a window took seven days to be replaced. Now you are saying it was a window pane. A single glazed window pane replacement is a couple of days from notification but if it was completely broken then I as a landlord would have it boarded awaiting repair. I would do this for 2 reasons: the tenant is entitled to live in comfort and of course I want to limit damage to my own property. Perhaps you were as unclear with your landlord as to the problem as you have been here and so some confusion arose ;-)So a week of having no front window is good going you think?
It was the best part of a week before he'd even come to check it out,then he said he'd get somebody to board it up which he didnt.Eventually some bloke came round,measured and fit a new piece of glass in a day.
For well over a week we had wind and rain blowing into the house while the landlord was charging us rent for it.
You said a window took seven days to be replaced. Now you are saying it was a window pane. A single glazed window pane replacement is a couple of days from notification but if it was completely broken then I as a landlord would have it boarded awaiting repair. I would do this for 2 reasons: the tenant is entitled to live in comfort and of course I want to limit damage to my own property. Perhaps you were as unclear with your landlord as to the problem as you have been here and so some confusion arose ;-)
Is that so?
So when somebody colloquially talks of having a window broken,YOU seem to think they refer to the structure of the window rather than the glass?
Bizaare to say the least.
I rang the landlord and said "The wind blew the glass out of the window and it landed outside and could've killed anybody it hit,can you get it fixed quickly as its an emergency".
I dont really know how much clearer i couldve made it unless there's some sort of code that landlords use.
I'm pretty sure he understood one thing though "this is going to cost me money,i wonder could i get away with not doing it?".
You have a real problem with landlords dont you!!! If I had you as a tennant I wouldnt be in much of a hurry to fix it....
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