Had terrible trouble over the past few years with AIB. Moved about 15 months ago to BOI and have had nohassle at all. Every ammendment or adjustment I have made to standing orders or any other queries were answered pleasently and quickly. Not like the time when I had to join 3 seperate queues in AIB - once to the foreign exchange to order foreign currency, then to the personal banking queue to lodge money, and then again to customer services to change a standing order. The joys of AIB!!!! Rant over!!