Hi we were away at the weekend and when we came home could smell a burning smell in the dining room on further investigation found a large(approx 1cm wide by 22cms long) burn mark on one of our leather dining chairs, then we realised I had left a double sided mirror on the dining table before we went away and the reflection must have burnt the chair. The burn is quite severe and in the worst area has burnt through to the foam padding, its frightening to think what might have happened had we stayed away another night. Our house insurance is with FBD and the accessor rang me this morning and is sending out a form for me to complete, I have never claimed off any kind of insurance before and am looking for any advise if anyone has had similar problems? i'm also worried that maybe the payment will be so little that its not worth claiming as will affect future insurance cover? any advise or similar stories would be very helpful.
Many thanks