A
ayashii
Guest
Bought a >30k car last Friday from a main VW dealer in northside of Dublin. Its a 05 reg and when went to pick up I was only given one key. The second key was around someplace I was assured and would in fact be supplied. Since then despite numerous phone calls (by me), the key has not shown up and the excuses seem to change as to its whereabouts. The level of interest that they are showing in getting this resolved is hovering around the zero mark.
Where do I stand on this? If the key is missing can I insist on a lock replacement for the car or would people think its enough to allow them to reprogram a new blank key (which can be difficult with some of the newer cars I believe). Do I need to inform them in writing if I need to get a solicitor involved to get this sorted.
Any advice welcome!
Where do I stand on this? If the key is missing can I insist on a lock replacement for the car or would people think its enough to allow them to reprogram a new blank key (which can be difficult with some of the newer cars I believe). Do I need to inform them in writing if I need to get a solicitor involved to get this sorted.
Any advice welcome!