Brendan Burgess
Founder
- Messages
- 53,725
I got error messages on my phone earlier today when I tried to open the AIB banking app.
It said "device not registered"
I was able to log on ok from my pc and make payments.
And notification of one of the payments was sent to my phone despite it being not registered.
I just checked again now and I had to register the device again. Simple enough - account number and password.
But it's irritating. When something like this doesn't work, I assume it's user error on my part. If they had notified me that there was some change coming, I would have been better prepared.
I also notice on the app that I have 20 unread messages. Effectively, all messages for the last three years are so are now marked as unread.
Brendan
It said "device not registered"
I was able to log on ok from my pc and make payments.
And notification of one of the payments was sent to my phone despite it being not registered.
I just checked again now and I had to register the device again. Simple enough - account number and password.
But it's irritating. When something like this doesn't work, I assume it's user error on my part. If they had notified me that there was some change coming, I would have been better prepared.
I also notice on the app that I have 20 unread messages. Effectively, all messages for the last three years are so are now marked as unread.
Brendan