Hi! My aunt has just got an offer on her house - she is going into a nursing home - however, her old solicitor, who has had the deeds since she bought the house 20 years ago, won't release them. She doesn't owe him any money as she hasn't used his services since she bought the house, except for on one occasion, she asked him to send a letter to a neigbhour who was parking in her driveway - she paid e300 plus VAT for these letters 3 years ago, and he told her that was the bill for these letters - she has the bill.
My aunt has sent letters by registered post, emails and two faxes, requesting to be able to collect her deeds from his office at a particular time and date which she specified. When she went to his office, at the specified time (two weeks notice given), she was unable to collect her deeds and the solicitor was apparently not there. He has not responded to any of her correspondence.
My aunt neds to take this offer in oder to sell the house to pay for her nursing home costs - what should she do/can she do in this sitaution. My aunt is 85, so not able for loads of hassle.