I certainly can't tell you that this never happens, but under our current regulatory regime any solicitor that allows this to happen is asking for trouble. The client should have any conniption out of the way after the first or second cost update.My understanding of the client relationship is that they engage a solicitor, trust him/her to do whatever is necessary and have a near conniption when presented with the bill.
Am I wrong?
One bill for people who pay what is charged, a higher bill for people who query it. Come off it.
I'm still a bit confused with your jam for everyone comments, why should a service provider share in the jam?I thought I had made this clear, but apparently not.
What you have described above simply does not happen (or if it does, I have not come across it).
With a competent client, with whom you have a good and continuing relationship, you might go through the work in a summary fashion (this will still take a half an hour) in a face to face meeting.
You might explain that based on the information which you have both reviewed at that meeting, it looks like the bill is going to come in at a minimum of €X.
Crucially, the client will have seen more than enough information at this point to be able to agree and accept that this is indeed the case.
At that point, the transparent and pragmatic solicitor and the informed client are perfectly free to make an agreement based on the solicitor saying "how about I just charge you €Y" and the client saying "yeah, seems fair enough, go ahead".
No solicitor with half a brain would issue a bill saying "it's this amount if you agree, but more if you query it".
No client with half a brain would accept that sort of thing.
In my experience, when a difficult transaction gets to a successful outcome, a happy/satisfied/relieved client will happily agree that there was extra work in getting things across the line and will be glad to pay an uplift on the originally quoted fee. The client regards this as fair and as an investment in their business relationship. Much the same considerations apply when a service provider gives a discount - it's an investment in a continuing business relationship.
That should be agreed once it becomes apparent extra work not originally envisaged is required regardless of the outcome.In my experience, when a difficult transaction gets to a successful outcome, a happy/satisfied/relieved client will happily agree that there was extra work in getting things across the line and will be glad to pay an uplift on the originally quoted fee. The client regards this as fair and as an investment in their business relationship. Much the same considerations apply when a service provider gives a discount - it's an investment in a continuing business relationship.
A few years ago my surgeon cut me open and fiddled around inside with a vital organ or two, yanked out a bit of vein (or artery) put in a another one before stitching me up again. I think he may have cracked a rib or too as well.
Afterwards, he informed me that the procedure had been a success and sent me on a bill for a few grand.
Strangely, I didn't feel the need to ask him for an itemised bill. Presumably you would have?
If this went though insurance there are payment codes for different treatments. It's itemized up the wazoo for insurance.
Paid from my own pocket!
It's merely a bit of expensive high tech plumbing in an extremely clean workshop. Basically turn off pump, quickly replace dodgy pipes and valves, then turn pump on again! Bemusingly, the anaesthetist's fee was slightly higher than the surgeon's.
Paid from my own pocket!
It's merely a bit of expensive high tech plumbing in an extremely clean workshop. Basically turn off pump, quickly replace dodgy pipes and valves, then turn pump on again! Bemusingly, the anaesthetist's fee was slightly higher than the surgeon's.
That should be agreed once it becomes apparent extra work not originally envisaged is required regardless of the outcome
Did the client understand what they were getting into. A token deposit ? A counterparty that cannot be kept to its contract ?I'm a transaction lawyer, mainly. Let's say my client is selling some valuable development land. We have a binding contract but it is with an SPV that has no assets and has only paid a token deposit.
If I was your client I'd want to know exactly how much extra you were planning on charging. I don't agree with this let's sit down and chat when you make lots of money.I'm a transaction lawyer, mainly. Let's say my client is selling some valuable development land. We have a binding contract but it is with an SPV that has no assets and has only paid a token deposit.
The transaction has dragged six months beyond closing date. If this sale does not close, my client has no way of paying my agreed fee. And now, instead of a nice neat closing, I am into enforcement and advising on the best strategy to get this mess finished.
Maybe it's me. But I just kinda don't agree that right now is the time to say
"before I do any more work, this is going to cost extra and I need to be sure you are happy to pay regardless of outcome"
To me, that would feel a lot like kicking the client while they are down.
I'm more a "let's get through this and then we can have a chat about this " lawyer.
I don't think my approach is uncommon. Nor do I think it could be described as a way to 'fleece' my client.
I don’t think that’s what was said to be fair.If I was your client I'd want to know exactly how much extra you were planning on charging. I don't agree with this let's sit down and chat when you make lots of money.
If you take it in the context of the earlier jam for everyone comments I don't think it's an unfair inference.I don’t think that’s what was said to be fair.
One needs to be fair to all sides. Fixed fees work in certain circumstances where the amount of work involved is known. But a solicitor would want his or her head examined to agree to a fixed fee for something where the time input is unknown.If you take it in the context of the earlier jam for everyone comments I don't think it's an unfair inference.
I'm dealing with a few different legal firms at the moment that don't appear to understand the concept of a fixed fee engagement so it's colouring my thinking!
One needs to be fair to all sides. Fixed fees work in certain circumstances where the amount of work involved is known. But a solicitor would want his or her head examined to agree to a fixed fee for something where the time input is unknown.
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