C click11 Registered User Messages 13 8 Sep 2009 #1 Hello Our sofa is very soft and sagging after less than two years. I bought it as the sale person said it was a firm couch suitable for me as I have a bad back. What are my rights? Will they fix it for me?
Hello Our sofa is very soft and sagging after less than two years. I bought it as the sale person said it was a firm couch suitable for me as I have a bad back. What are my rights? Will they fix it for me?
S Sue Ellen Moderator. Messages 9,690 8 Sep 2009 #2 Have you contacted them to see what they have to say about the repair? Ring www.consumerconnect.ie to get details of your rights before you ring.
Have you contacted them to see what they have to say about the repair? Ring www.consumerconnect.ie to get details of your rights before you ring.