Smart Telecom Disconnect charge

P

PeterC

Registered User
Messages
11
Got an invoice from Smart Telecom yesterday with a disconnect charge for 34.99 incl. VAT. I moved from Smart to BT in November and received a letter from Smart confirming changeover and no mention of a disconnect charge. Has anyone else received a disconnect charge and how did they deal with it?
Thanks
 
What do the terms & conditions of your service agreement with Smart say abour disconnection charges? Did you terminate a contract before the minimum period (e.g. often 6 or 12 months)?
 
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