is it legal for a an administrater group like prometric, to fail to give participants the written / printed results of tests undertaken with them. yet inform you that you have failed by a certain percentage ? but expect you to go brush up on your failings and re-sit the test without knowing your points of failure ?...can you imagine the NCT or Driver Theory test informing you that you failed...but cannot tell you for security reasons concerning their data bank what you actually failed on ?? how can this adminstration not be flawed in allowing this test continue in such a fashion ? anyone... opinions please...
Slight problem when I see 'appeal' box on 'promrtric' site and its not referred to etc ..
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SPSV Skills Development Programme
The SPSV Skills Development Programme is a series of tests developed by the National Transport Authority for anyone who wishes to operate in the SPSV industry. This programme, developed in liaison with An Garda Síochána, and subject matter and test development experts at Prometric, is one of the main safeguards of high industry standards nationwide.
The programme is administered on behalf of the National Transport Authority by Prometric Ireland Limited. Prometric Ireland has over 40 test locations around the country, and you can arrange to take your test at a time and location that is most convenient for you.
The test is taken using a mouse or simple touch-screen computerised system. All questions are based on multiple-choice. Each question is presented along with four alternative answers, only one of which is correct. You select the answer you think is correct by clicking on or touching your chosen option.
Before you take your test, a short demonstration will show you how to answer the questions, and you can answer some practice questions to get used to the system. You do not need to be able to use a computer to take the test. If you make a mistake or change your mind, you can cancel your answer. If you want to skip a question, you can come back and answer it at the end. At the end of each section, you can review your answers and, if you wish, change them.
The test is scored automatically and results are made available to you immediately.
If successful, you will receive the Skills Development Certificate. This will be posted to you within two weeks of successfully completing the test. You will then be eligible to apply for certified (purple) ID and display cards.
Thank you Ajapale for your response but your results are not and will not be disclosed to you...that is my point...prometric also undertake administration of the driver theory test in which results are revealed to the participant whether pass or fail. imagine going to the theory test or an nct test being told u failed...but we cant divulge on exactly what it is you failed on ? because it could lead to a security breach on the data bank storage system ?? in other words go fix what u failed on without knowing what that is ..and return to resit the test at the full costing involved...how can u mend what is broken if u dont know where the break is ? prometric are shifting the blame on the nta the minister and junior minister of transport dont know ? so who does actually know if the tests are indeed compromised and flawed..they have yet to respond whilst taking legal council from their legal dept...
Ajapale again thank you kindly, i was asking for someone else and relaying the query exactly as i was given it to pose. the taxi regulation act 2003 incorporating the spsv entry test is both condridictary and flawed according to their own regulations regarding the above, it has today been acknowledged perifferals regarding conflict of interest have been established, and further comment from nta is awaited. many thanks
I am doing my test on tuesday next and have been going through the manual but have no idea what is going to even be asked. it ridiculousness that there are no practice questions like there is in every other theory test
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