I am trying to unlock my Samsung S8500 from the vodafone network. I eventually got the NAC from them, but when I enter it it is saying "This phone is phone freeze. Deactivate fail". I am trying to call vodafone for the last three days but they are not taking calls as their lines are too busy. I have also e mailed them but am not too hopeful of a quick reply based on past experiences with them. I also brought the phone in to a vodafone store in the liffey valley to see if they could help, but they told me they do not unlock phones and to call customer services. So, any help greatly appreciated,
Geri.