Should Dell honour a €25 discount offer?

[Joe Nonety]

Dell are advertising €25 off laptops on their website.
When I chatted to one of their representatives they said that the offer isn't valid any more.
I would have thought that they have to honour an offer that's advertised on their website? Are they allowed not to honour it?

 

[aristotle]

They don't need to honour it. All advertising is an "invitation to treat". You could make a complaint about false advertising but its hardly worth the effort.

 

[PetrolHead]

They don't need to honour it. All advertising is an "invitation to treat". You could make a complaint about false advertising but its hardly worth the effort.

That's not accurate. Advertising is not an 'invitation to treat'.

Items for sale on a website are placed in the same class as goods on a shelf in a shop so an item can be 'listed' at a certain price, the potential customer's offer then being made by selecting the item (into basket etc). The seller then decides whether to accept the offer.

OPs description sounds a little different to this in that the website was 'advertising' a particular deal so there may be an issue here. However, I've had a quick look at the dell.ie website and can't see any reference to €25 off laptops.

 

[Leo]

Without seeing the offer details and T&Cs, it's impossible to say.
Leo