Marconi2012
Registered User
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Colleague at work recounted an interesting scenario he was involved in at a high street department store in city centre over weekend.
Appears he enquired from sales assistant at customer service desk for a particular size and when he received a poor response, he asked for supervisor. When supervisor came, the sales assistant involved became abusive and started shouting (including loud crying) attracting the attention of other customers and staff. The supervisor and other staff members had to physically escort this sales assistant to a back room.
Our friend was particularly annoyed by the unwanted attention, as he feels he did nothing wrong.
Any advice please, as he got a one line email from shop manager today saying sorry and they couldn;t comment further as he was not working at weekend.
Appears he enquired from sales assistant at customer service desk for a particular size and when he received a poor response, he asked for supervisor. When supervisor came, the sales assistant involved became abusive and started shouting (including loud crying) attracting the attention of other customers and staff. The supervisor and other staff members had to physically escort this sales assistant to a back room.
Our friend was particularly annoyed by the unwanted attention, as he feels he did nothing wrong.
Any advice please, as he got a one line email from shop manager today saying sorry and they couldn;t comment further as he was not working at weekend.