I was in Croatia, and rented a Opel Vectra. There were scratches along the right hand side, which were pointed out to me when I rented it.
I do not recall hitting anything, but on my return, the agent pointed out a small scratch on the left bumper.
The insurance excess was 1200 euro. I opted for this, as the total cover was really expensive.
I have photographed the damage, and have all the paperwork from Hertz. The car rental was 400 euro, and the damage fee was 250 euro.
I had to cough up, as I was flying home. I am galled at the estimate for the repair. As the car was rented to me with many scratches on it already, it does not seem that the car would have been out of action for long from the scratch they say I caused.
Has anyone contested this afterward and had any success? I am not contesting the scratch, I accept that since I did not pont it out before taking the car, that it can only be presumed that I caused it.