From my listening to the media there is only one side of the story. We never hear of how many letters banks have sent to borrowers to no avail. If people bury their heads in the sand the bank cannot do anything to engage them. People are literally not opening letters. After one or two years the bank has to come for the house.
On each and every TV programme lately I would have had many questions for the people in distress. On AAM we have people ranting about banks, and I've on many occasions asked them directly to tell their story. As most do not my conclusion is that they borrowed to 100% or more, borrowed the deposit, expected a fully fitted out property, that was put on the credit card, they then got a car loan for a new car, and an overdraft to keep them going month to month, then were entitled to 4 holidays a year, borrowed from the credit union, then after a couple of years of that, consolidated the whole lot into one loan, and after a while of that took out the equity in their property and increased their mortgage.
There is a fallback in the Irish system if you cannot pay your mortgage. The state will pay it, as long as the mortgage was reasonable. But it has not come up much on AAM but I think people re mortgages as outlined above and that is why they are in fear of losing their homes.
I'm very glad Boomtobust that your experience was so different. And it is very heartening to hear it. Would ou mind telling us what lender it was. I hope that the agreement you've come to with the bank is in writing (with no sneaky stuff) because personally I have an aversion to banks, but use them I must.
A point that is often missed is that it is, currently, in both the banks and borrowers interest to come to an arrangement that both can live with.