Samsung Toco lite problem

My Samsung Toco lite (which I got as a gift for christmas) keeps shutting itself off, then back on - mid conversation! At least once a day.Vodafone shop says its only guaranteed for 30 days so nothing they can do. Anyone any ideas what to do??

Hi, I'm having the exact same problem. I do be talking away for a couple of minutes before I realise it's gone. My contract is up soon, so I am going to switch or upgrade. I would assume this would fall under the sales & goods act? I've had the phone 8 months so it shouldn't be doing this.

genevievexx, I think it is a general prblem with the phone. In fact judging by google, it may be a problem with Samsung phones in general.

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genevievexx said:

Vodafone shop says its only guaranteed for 30 days so nothing they can do. Anyone any ideas what to do??

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No electronic product can be guaranteed for only 30 days. Bring it back to the shop and tell them you want it repaired under warranty. Most mobile phones now carry a 24 month warranty but a very minimum it will be covered for 12 months.

Thanks guys for the replies. Am going to insist vodafone repair / replace under warranty. I should have known that. Not too hopeful of a faultless phone though, given the info posted on that link by Locke... Pity, since I really liked the phone!

they cannot replace it on the spot unless it is within the 28 days (I had that problem twice a couple of years ago) but if it is sent away it can be repaired.

However I would advise to look up if you can find anything official from samsung about the problem it might be worth printing off.

I had issues with a Sony E phone the one with the cracking buttons 580 I think. Meteor wouldn't budge despite the fact this happened twice once with a new model and once with a replacement model that came out after the problem was supposedly resolved.
I found a press release from SE stating the problem and when they saw it they replaced it with a different phone instead.