Sale of Goods Act: Refused cash refund for returned dress

Complainer said:
Can you confirm which particular section of the Act you got this from?
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S.14(4)

http://www.irishstatutebook.ie/1980/en/act/pub/0016/print.html


(4) where the seller sells goods in the course of a business and the buyer, expressly or by implication, makes known to the seller any particular purpose for which the goods are being bought, there is an implied condition that the goods supplied under the contract are reasonably fit for that purpose, whether or not that is a purpose for which such goods are commonly supplied, except where the circumstances show that the buyer does not rely, or that it is unreasonable for him to rely, on the seller's skill or judgement.
 

Thanks - That section doesn't make any particular reference to entitlement to refund, as far as I can see.

Murt10 said:
A clear case of discrimination on the ground of Gender.
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Indeed - I had to take a claim last time
 
the shop has no obligation to take the dress back and give your wife her money back or even to give an exchange- your wife bought it, there is nothing wrong with the dress except your wife doesn't feel it fits comfortably...sorry if it sounds harsh but shops only exchange items or give refunds as a gesture of good customer service not as an obligation unless there is actually something wrong with the item.
 
Complainer said:
If there was a small hole in the dress it wouldn't be of acceptable quality
for return. That's a great way to ensure that you won't even get the credit note.
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If the tags are still attached etc she's hardly to blame for the damadge?
 
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