Ryanair - step by step guide to getting a refund

[MrEarl]

Ryanair cancelled my flight - I want cash back. How do I get it?

Step 1 - Request a Refund From The Airline

Under EU Regulation 261/2014, airlines must reimburse passengers whose flights are cancelled the choice of a refund or a re-routing within seven days.

Source. https://www.thejournal.ie/airlines-flights-cancelled-refund-vouchers-eu-commission-5097851-May2020/

Step 2 - on Day 8, Log a Complaint With The Airline.


Step 3 - Assuming no satisfaction within a reasonable period, make a complaint against the airline - see link below:

Home

www.flightrights.ie

Step 4 - Contact Your Card Provider and have them do a "charge back" as the airline didn't provide the service that you paid them for.


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[Brendan Burgess]

Hi Mr Earl

Could you expand on Step 1. I got the email. Followed it and it did not seem to allow me to claim a refund other than to start a conversation, which I just don't have time to do.

Brendan