Hi,
my wife and i got stranded in paris before christmas during the period of terrible weather when dublin airport was shut. We we stuck in paris for an additional 4 days from our intended return journey. In the end we had to fly with airfrance as ryanair couldnt get us home before christmas. We applied for a claim for hotel, food and travel of €1500 and only received €800 with no explanation as to the breakdown. Could someone please help answer these questions we have:
Are we entitled to compensation for the delay and cancellation of 4 ryanair flights?
Are we entitled to the cost of the airfrance flight back home?
I feel that the expenses are reasonable can I appeal this decision?
I know they might say the weather isnt their fault, but they must have some liability/responsibility if they have given us a cheque in the first place?
Thanks for any advice