Hi
Why are you trying to cancel them? (ie to get money back or just to tell them your cousin isn't travelling? )
The flight fee is non refundable ([broken link removed]), and the only things you can try and get back are government taxes: but there is an administration fee applied that works out higher than those : ie you cannot get a refund of money from Ryan air.
I don't think you need to cancel the flights, and it may even be impossible to do so.
[broken link removed] is more information if you want to try to get a refund on travel insurance purchased with them,if she has done so, but I wouldn't be holding your breath though.
Nicola